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Discussion topic: I was on the phone with a person from technical team to help with my broadband issues.

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Avatar for Wendysegers
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This message was authored by: Wendysegers

Message posted on ‎08 Nov 2024 11:21 AM

I was on the phone with a person from technical team to help with my broadband issues.

I was talking via landline 151 with a person from your technical team - he asked to switch open reach off and router and we got disconnected. I was on hold beforehand for almost an hour. So very frustrating. Now my landline doesn't work anymore and so I can't call sky back to sort this 

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎08 Nov 2024 01:26 PM

Re: I was on the phone with a person from technical team to help with my broadband issues.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wendysegers 

If you havent been able to contact Sky again we can escalate your post on the forum so you can chat with a Sky rep.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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