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Discussion topic: I was meant to be moving on Wed 4th but it has been delayed until Sat, I need internet

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This message was authored by Shamgurb This message was authored by: Shamgurb

I was meant to be moving on Wed 4th but it has been delayed until Sat, I need internet

I would like it cancelled on Saturday 7th is that possible ?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I was meant to be moving on Wed 4th but it has been delayed until Sat, I need internet

Posted by a Superuser, not a Sky employee. Find out more

@Shamgurb 

If you'd arranged the cancellation of broadband at your current address which has gone ahead you won't be able to simply have it reconnected. Those jobs, although sounding simple, would not be done quickly and certainly not before the weekend. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I was meant to be moving on Wed 4th but it has been delayed until Sat, I need internet

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Shamgurb 

 Those jobs, although sounding simple, would not be done quickly and certainly not before the weekend. 


And for domestic broadband, not at the weekend either: you're likely to be looking at next week at the earliest because Openreach typically doesn't carry out domestic work over weekends.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chrisee This message was authored by: Chrisee

Re: I was meant to be moving on Wed 4th but it has been delayed until Sat, I need internet

Posted by a Superuser, not a Sky employee. Find out more

@Shamgurb you are on the edge of what is possible but call Sky now and see if they can cancel the switch. If they are still able to then you will have to re-order for a new date leaving at least 10 working days so if the move is going ahead in a few days it maybe better not to change the date.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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