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Discussion topic: I want to cancel

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MarieByr
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I want to cancel

‎02 Feb 2023 09:19 PM

I want to cancel but can't get through

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Highlinder
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Superuser
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Re: I want to cancel

‎02 Feb 2023 09:24 PM

Posted by a Superuser, not a Sky employee. Find out more

@MarieByrAre you just looking to move providers or are you getting rid of broadband totally within the property?

 

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GD1
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Re: I want to cancel

‎02 Feb 2023 09:21 PM - last edited: ‎02 Feb 2023 09:24 PM

Posted by a Superuser, not a Sky employee. Find out more

@MarieByr   I'm afraid you can't cancel through the forum, you'll need to persist with calling or use the message service o this link https://www.sky.com/help/articles/cancel-sky-broadband

Opening hours: Mon-Sun 09:00-19:30 

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Highlinder
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Superuser
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Re: I want to cancel

‎02 Feb 2023 09:24 PM

Posted by a Superuser, not a Sky employee. Find out more

@MarieByrAre you just looking to move providers or are you getting rid of broadband totally within the property?

 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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MarieByr
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Re: I want to cancel

‎02 Feb 2023 09:33 PM

Cancel completely.  Today I called and when I selected cancel was told all employees are in a course. I've called numerous times very difficult to cancel 

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caesarome
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Re: I want to cancel

‎02 Feb 2023 09:40 PM - last edited: ‎02 Feb 2023 09:41 PM

Posted by a Superuser, not a Sky employee. Find out more

@MarieByr 

There are a few ways to contact Sky about this including using a messaging service as you can see via the Yes button at the bottom of this page:

 

https://www.sky.com/help/articles/cancel-sky-broadband

 

So select "Yes I still need help" at the bottom of the page as the options will load after about 5 seconds.

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