I think I’ve been ddos

[Olliejp08]

I think my internet has been attacked or hacked and my internet says it's working but no internet is coming through to any of our devices 

[JimM1]

@Olliejp08 What do you see when you look at the hub, see the link below!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

[Olliejp08]

I have the sky broadband hub but the internet box says it's green but no connection is coming through to my devices 

[JimM1]

@Olliejp08 Try switching the hub off for at least an hour to see if it reset's and works again!