I need cables moved outside house

[Jedson77]

Hi, we are having work done at the house next week and just spotted the cable from the junction box comes up in our porch, which is where the work is being done. Is that something Sky would need to organise or do I need to call BT?

[cookiemonsteruk · Accepted solution]

@Jedson77 

You would need to call sky to arrange any work that involves openreach equipment

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

[TechmanagerMal]

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@Jedson77 wrote:

Hi, we are having work done at the house next week and just spotted the cable from the junction box comes up in our porch, which is where the work is being done. Is that something Sky would need to organise or do I need to call BT?

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Any upcoming change to FTTP may be something to consider when deciding on routing cabling, OR usually follow existing paths but do like "simples" IMO.