0

Discussion topic: I need a WiFi booster, how do I get one?

Reply
This message was authored by: eccle

I need a WiFi booster, how do I get one?

Just gone over to sky from BT. BT gave me a disc booster. I need a booster from sky and cannot find out how to order one.  Please help.

Reply

All Replies

This message was authored by: Highlinder

Re: I need a WiFi booster, how do I get one?

Posted by a Superuser, not a Sky employee. Find out more

@eccle  Do you have broadband boost or broadband max as part of your broadband subscription with Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: TimmyBGood

Re: I need a WiFi booster, how do I get one?

Posted by a Superuser, not a Sky employee. Find out more

@eccle 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for eccle
Level 1 icon
Topic Author
This message was authored by: eccle

Re: I need a WiFi booster, how do I get one?

It would appear I have broad band talk. Which is neither what you listed?

This message was authored by: TimmyBGood

Re: I need a WiFi booster, how do I get one?

Posted by a Superuser, not a Sky employee. Find out more

@eccle 

 

Sky Broadband with Sky Talk is not the same thing as Broadband Boost.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for eccle
Level 1 icon
Topic Author
This message was authored by: eccle

Re: I need a WiFi booster, how do I get one?

So back to my original question 

This message was authored by: TimmyBGood

Re: I need a WiFi booster, how do I get one?

Posted by a Superuser, not a Sky employee. Find out more

@eccle 

 

And my original answer...

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for eccle
Level 1 icon
Topic Author
This message was authored by: eccle

Re: I need a WiFi booster, how do I get one?

So you have copied and pasted the company line. This I already have seen. Yes I don't know what I am talking about, that is why I am looking for some help. If the sky don't help people like me then I was hoping some would help by saying " you need to purchase********************booster and this my help you" do you know of a booster that can help me? 

Thanks for any help you can provide.

Avatar for eccle
Level 1 icon
Topic Author
This message was authored by: eccle

Re: I need a WiFi booster, how do I get one?

No just the bog standard broadband.

Can you recommend a booster I can use please?

Reply