I m having problems with my phone indoors connecting to network

[Junedevenport]

I can not connect to Internet and I had a message on my sky saying I have wi fi issue's

[Highlinder]

@Junedevenport  Did Sky say how they were going to resolve this for you?

[Junedevenport]

No they haven't 

[Highlinder]

@Junedevenport Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[Junedevenport]

Thank you