Discussion topic: I m having problems with my phone indoors connecting to network

Reply

This message was authored by Junedevenport

I can not connect to Internet and I had a message on my sky saying I have wi fi issue's

Reply

All Replies

This message was authored by Highlinder

@Junedevenport Did Sky say how they were going to resolve this for you?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by Junedevenport

No they haven't

This message was authored by Highlinder

@Junedevenport Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by Junedevenport

Thank you

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

Start a new discussion

On average, new discussions are replied to by our users within 4 hours