I have no internet, only orange light

[andy5875]

I've used the service checker and it says the WiFi is ok however I have orange light in my router where it says :

- internet 

- voice 

and we have no internet 

Moderator note: Changed title to reflect topic more.

[DavidMcK]

I have intermitent connection issues where connection will be lost for several minutes at a time. 

[DORAN]

Same issue for us also, NO INTERNET...

[robbob21]

Exactly the same here in Dorset, orange light on router and skys internet checker says all is ok??

[Chrisee]

@robbob21 @andy5875 @DORAN @DavidMcK  The orange internet light tells you tgst the hub has lost the connection to the exchange. If you run the full connection test in the M`y Sky app it will tell you if there is a known issue affecting your line if it doesnt you need to call Sky and report the fault.