Discussion topic: I have new broadband installed today but it doesn't reach all rooms in my house
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 29 May 2025 05:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I have new broadband installed today but it doesn't reach all rooms in my house
I would like broadband in all the rooms in my house not just the two closest rooms. The engineer that installed the braodband said all I had to do was call up and request boosters for the rest of the rooms however it hasn't been that simple. I have two teenagers going through exams and they require wifi to revise. Please get in touch asap with a soluntion.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 29 May 2025 05:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I have new broadband installed today but it doesn't reach all rooms in my house
@Jemma29 If you need boosters for the property then you will have to engage with Sky by calling to speak to them and they can then determine if you need more than one. If you only need one that is a self install, but if more are required then an engineer will have to attend.
If you have found this solution helpful please tick this as the answer.
Message posted on 29 May 2025 06:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I have new broadband installed today but it doesn't reach all rooms in my house
@Jemma29 As part of your change did you get the Sky Max router, if so do you also have the sky max addon subscription service, all the detaisl are linked below.
getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page