I have connection, and the home page, but nothing loading

[Jacwui]

After alt went off last night, the lounge TV was ok this morning but I had to reconnect the kitchen. I have connection there & the sky home page, but programmes aren't loading. Any ideas please as I've turned it all off at the wall, reviver reconnected etc to no avail x

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Jacwui 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.