I have been asked to return my broadband hub but I am awaiting Sky to upgrade my broadband?

[jax451]

I have been asked to return my broadband hub but I am awaiting Sky to upgrade my broadband?

[Lisa-P1987]

Hi there @jax451 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[jax451]

Thanks Lisa, this has actually been resolved this morning as I rang in and got an answer

[Lisa-P1987]

No problem @jax451  I'll close the invite 🙂