25 Sep 2023 07:37 PM
I have been asked to return my broadband hub but I am awaiting Sky to upgrade my broadband?
26 Sep 2023 09:51 AM
Posted by a Sky employeeHi there @jax451 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
26 Sep 2023 12:07 PM
Thanks Lisa, this has actually been resolved this morning as I rang in and got an answer
26 Sep 2023 01:35 PM
Posted by a Sky employeeNo problem @jax451 I'll close the invite 🙂
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