05 Mar 2024 10:03 AM
I don’t understand why my wifi is so slow on my mobile phone but fine with other devices in my home? And my phone connects to other wifi and works well, so it's confusing me and becoming frustrating. This has been happening since I first switched to Sky (wasn't a problem with previous provider). Can anyone explain or help resolve please?
05 Mar 2024 10:58 AM
Posted by a Superuser, not a Sky employee. Find out more@T2024 there are a number of possibilities but broadly if other devices in similar locations are giving better wifi speeds its an issue with your phone. Check you are connecting to the faster 5GHz band if you have split the two wifi bands. Therevis a useful app,called wifi sweetspots which measures the network speed of a mobile device like a phone to the hub in realtime so can show if there is dead spot where you are using the phone.
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