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Discussion topic: I am transfering from BT to Sky Broadband tomorrow 22nd. I have my equipment. But cannot reach plugs

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This message was authored by Sandrac1 This message was authored by: Sandrac1

I am transfering from BT to Sky Broadband tomorrow 22nd. I have my equipment. But cannot reach plugs

Transfering from BT to Sky Broadband, going live tomorrow Friday 22nd. But I cannot reach plugs etc and confused about setting up. I have help but cannot come until Saturday. Will this be ok? Not sure if I have to have the equipment set up when it goes live..worrying me. Can anyone help. Cannot get to talk to any Sky personnel only stupid auto service.
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This message was authored by Highlinder This message was authored by: Highlinder

Re: I am transfering from BT to Sky Broadband tomorrow 22nd. I have my equipment. But cannot reach p

Posted by a Superuser, not a Sky employee. Find out more

@Sandrac1  Which part of the set up will not reach the power socket or is this to somewhere else?

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Sandrac1
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This message was authored by Sandrac1 This message was authored by: Sandrac1

Re: I am transfering from BT to Sky Broadband tomorrow 22nd. I have my equipment. But cannot reach p

  1. It is not that it won't reach. It's me. I am 79yrs old and cannot reach down and under table to plug in. Issue is it ok to wait until the Saturday even though will go  live Friday? Thanks
This message was authored by Highlinder This message was authored by: Highlinder

Re: I am transfering from BT to Sky Broadband tomorrow 22nd. I have my equipment. But cannot reach p

Posted by a Superuser, not a Sky employee. Find out more

@Sandrac1  If you have someone coming at the weekend that can plug it in for you, then that is okay.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Sandrac1
Topic Author
This message was authored by Sandrac1 This message was authored by: Sandrac1

Re: I am transfering from BT to Sky Broadband tomorrow 22nd. I have my equipment. But cannot reach p

Thankyou for your response. That was helpful and has eased my mind. Let's hope it all goes well today. 

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