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Message posted on ‎11 Nov 2025 10:41 PM

Hub

All lights have gone off on my hub so no WiFi etc.  any ideas why 

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Message posted on ‎11 Nov 2025 10:47 PM

Re: Hub

@Oceanv See link below, obvious would be no power socket bad, if not then the PSU or the Hub failed.

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

 

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Avatar for JimM1
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What's this?
This message was authored by: JimM1 Answer

Message posted on ‎11 Nov 2025 10:47 PM

Re: Hub

@Oceanv See link below, obvious would be no power socket bad, if not then the PSU or the Hub failed.

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

 

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