Discussion topic: Hub return
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Message posted on 08 Oct 2024 09:51 PM
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Hub return
Iv returned my sky hub back with my sky q boxes all together they say not sent hub even though sky q boxes have returned and been taken off my account i have pictures to prove all boxed together and the email confirmation of the package been picked
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Message posted on 08 Oct 2024 10:02 PM
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Re: Hub return
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 09 Oct 2024 08:22 AM
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Re: Hub return
Thanks for escalating this. We’ve sent an invite to @avf288 to chat.
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