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Discussion topic: Hub has no power

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Sej2
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This message was authored by Sej2 This message was authored by: Sej2

Hub has no power

‎11 Jun 2024 11:19 PM

My hub has suddenly switched off, no power at all. I've tried plugging it into different sockets but no good. I'm not sure if it's the hub itself or the adapter and cable. How do I go about finding out?? Any advice would be greatly appreciated, TIA
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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hub has no power

‎11 Jun 2024 11:27 PM

Posted by a Superuser, not a Sky employee. Find out more
@Sej2 wrote:
I'm not sure if it's the hub itself or the adapter and cable. How do I go about finding out?? 

Either way you'll need to log a fault with Sky tomorrow morning to get a replacement.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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