The router is not connecting to the internet

[SO1313]

The app has diagnosed a fault, 

I have no internet going to the router, reset, changed cable and nothing. 

literrally dead. In urgent need to submit some online papers 

[TimmyBGood]

---

@SO1313 wrote:

In urgent need to submit some online papers 

---

I'd strongly suggest you find some other way to do that: if you log a fault with Sky tomorrow then the Openreach target time to fix it would be by the end of Friday.