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Discussion topic: Hub failing

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This message was authored by: RoadkillAndi

Hub failing

My old Sky Q hub keeps failing and dropping Wifi, plus none of the LED lights work properly.  Constantly need to rest it. Checked Openbox connection from the internal test port and all good. Will Sky replce the hub? It must be a few years old at least

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This message was authored by: Daniel0210

Re: Hub failing

Posted by a Superuser, not a Sky employee. Find out more

@RoadkillAndi 

Yes. Sky are actively replacing Sky Q hubs as they no longer receive security updates. Mine was changed February 2024. 


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Sky customer since 2001
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This message was authored by: caesarome

Re: Hub failing

Posted by a Superuser, not a Sky employee. Find out more

@RoadkillAndi 

This is the link to order a free replacement hub:

 

https://sky.com/skyhuboptions

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