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Discussion topic: Hub failing
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This message was authored by: RoadkillAndi
Message posted on 14 May 2026 11:39 AM
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Hub failing
My old Sky Q hub keeps failing and dropping Wifi, plus none of the LED lights work properly. Constantly need to rest it. Checked Openbox connection from the internal test port and all good. Will Sky replce the hub? It must be a few years old at least
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 14 May 2026 11:42 AM
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Re: Hub failing
Yes. Sky are actively replacing Sky Q hubs as they no longer receive security updates. Mine was changed February 2024.
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 14 May 2026 01:26 PM
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Re: Hub failing
This is the link to order a free replacement hub:
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If someone has helped you then please click on the LIKES button in their post.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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