0
Discussion topic: Hub connection status
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: TrevXhgv1
Message posted on 22 Apr 2026 09:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hub connection status
I have two puks in different rooms, one is showing good connection status and the other one is showing unknown connection status, it doesn't seem to make any difference what I do or which trouble shooting route I follow I cannot get it to change tia
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Angel_Aka
Message posted on 23 Apr 2026 08:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Hub connection status
@TrevXhgv1 wrote:
I have two puks in different rooms, one is showing good connection status and the other one is showing unknown connection status, it doesn't seem to make any difference what I do or which trouble shooting route I follow I cannot get it to change tia
Does it actually work though? Connection status via the MySky app can be incorrect.
Is the broadband speed in the other room fast and stable enough for the puck to function? The pucks don't talk to one another or boost WiFi, they each require an independent connection to your home broadband.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page