@Jasonbonnie assuming other devices are connecting properly it is likely to be an issue with the laptop or the connection.
If I am correct that you are using a pair of powerline adapters and your mains wiring for the connection I would check these first. Powerline can lose connection so I would do a reset of the system following the manufaturers instructions and ideally test the connection with another device if possible. It is possible but less likely that it is a dodgy cable but the next most likely cause is yout laptop test that by connecting it directly to the hub.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
