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Discussion topic: How to order extra sky max pods

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This message was authored by: Frustrated0023

How to order extra sky max pods

I have just moved into a large house. Sky broadband has been installed. New hub came with one booster pod. It is not enough for wifi everywhere. Engineer reckons I need to order at least 2 more pods for full coverage. I cannot see any way on sky site to do this. How do I order extra boosters?

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This message was authored by: TimmyBGood

Re: How to order extra sky max pods

Posted by a Superuser, not a Sky employee. Find out more

@Frustrated0023 

 

You need to call Sky and go through the 'Enhanced Wall to Wall WiFi Guarantee' diagnostic script: they might then send pods out directly or book another visit.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Frustrated0023

Re: How to order extra sky max pods

I figured I'd need to phone them, hiwever I cannot find a phone number. I have been going round in circles to get a number without success.

This message was authored by: TimmyBGood

Re: How to order extra sky max pods

Posted by a Superuser, not a Sky employee. Find out more

@Frustrated0023 

 

They should appear at the end of the various online help pathways: unfortunately we can't post them in the forum.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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