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Discussion topic: How to contact a Human Being at SKY

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This message was authored by: RichL4

Message posted on ‎13 Oct 2025 04:37 PM

How to contact a Human Being at SKY

SKY seem toi be very good at talking to you when they are selling something, but completely ignorant when their services DO NOT WORK.

I have not had proper broadband service for a while and is now affecting my work, yet i cannot get through to anyone that isnt a robot and they do not connect me to a human to help.  Dusgusting service for an extortionate premium.

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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Oct 2025 04:43 PM

Re: How to contact a Human Being at SKY

Posted by a Superuser, not a Sky employee. Find out more

@RichL4 
All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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