How long does a internet upgrade take to work

[Sophgibb]

I upgraded my super fast broadband to ultra. I am wondering how long it takes for it to work?

[cookiemonsteruk]

@Sophgibb 

When is your ultrafast activation date?

Do you have a standard openreach mastersocket or an openreach ont

 

[Sophgibb]

Hi, it said activation date if for today. 

I believe I have the openreach ont

[cookiemonsteruk]

@Sophgibb 

Ah , so its an upgrade of speed using the same equipment rather than a brand new full fibre connection.  I would have hoped it would be almost instantaneous or at the most 1/2 hour.  But you may have to wait until just before midnight tonight. What lights are on the ont ? And what speeds are you getting

[Sophgibb]

Yeah just speed. 
yeah the lights are on and currently just 74mbps with the original speed

[cookiemonsteruk]

@Sophgibb 

Get back to us tomorrow first thing if you haven't been upgraded by the morning 

Could i ask you to post your router stats just to make sure

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...