Discussion topic: How do I send back a router
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Message posted on 16 Jan 2024 06:59 PM
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How do I send back a router
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Message posted on 16 Jan 2024 07:03 PM
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Re: How do I send back a router
You can download the returns label below and return it in any suitable packaging
https://www.sky.com/help/articles/return-tv-broadband
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 16 Jan 2024 07:04 PM
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Re: How do I send back a router
P.S. make sure to keep the proof of posting with the tracking number
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Message posted on 16 Jan 2024 07:06 PM
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Re: How do I send back a router
@Pieman2
If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub], to the address that the subscription was registered at.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 10 Apr 2025 07:43 AM
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Re: How do I send back a router
Hate to bump an old thread, but as there is probably a lot of people all leaveing at the same time due to the price increase, and this thread is a top hit externally for the same question, can confirm that an empty box is winging its way to me right now so that I can return my router. Farewell, g-fast, we will never see your likes again...
Message posted on 10 Apr 2025 07:46 AM
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Re: How do I send back a router
@dennis_pennis
Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 10 Apr 2025 07:48 AM
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Re: How do I send back a router
All a bit of a waste from a carbon PoV, I never even opened the original router and a label would have been fine. I guess thats not always the case for all.
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