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Discussion topic: How do I send back a router

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This message was authored by Pieman2 This message was authored by: Pieman2

How do I send back a router

I cancelled my broadband but not got a clue where to send the router back to
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How do I send back a router

Posted by a Superuser, not a Sky employee. Find out more

@Pieman2 

 

You can download the returns label below and return it in any suitable packaging

 

https://www.sky.com/help/articles/return-tv-broadband

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How do I send back a router

Posted by a Superuser, not a Sky employee. Find out more

@Pieman2 

 

P.S. make sure to keep the proof of posting with the tracking number

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How do I send back a router

Posted by a Superuser, not a Sky employee. Find out more

@Pieman2 
If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub], to the address that the subscription was registered at. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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