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Discussion topic: How do I remove unknown devices from my sky hub?

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This message was authored by: Vix_xi

How do I remove unknown devices from my sky hub?

Hiya

how can I remove unknown devices from my sky broadband hub? My broadband is running really slow at present and I have about 7 devices that show as unknown. I would like to keep the known devices connected- thanks. 

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This message was authored by: jamesn123

Re: How do I remove unknown devices from my sky hub?

Posted by a Superuser, not a Sky employee. Find out more

@Vix_xi 

Unknown devices are just devices that havent reported a name for themselves when connecting. They may still be something you require to be connected. Additionally you cannot disconnect devices from the Sky hub without unplugging them (if they are wired) or changing your WiFi password (if they are wireless)

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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