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Discussion topic: How do I connect my new hub?

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This message was authored by Chris215 This message was authored by: Chris215

How do I connect my new hub?



Hello I have received my new broadband hub in post today and I'm just looking to know do I connect it to my old connection box that fibrus set up?

 


Moderator note: Changed title to reflect topic more.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How do I connect my new hub?

Posted by a Superuser, not a Sky employee. Find out more

@Chris215 

 

Fibrus is a seperate network primarily working on rural fibre in northern ireland

 

What connection are you getting from sky

 

When is your activation date

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I connect my new hub?

Posted by a Superuser, not a Sky employee. Find out more

@Chris215 wrote:



 do I connect it to my old connection box that fibrus set up?

 


Almost certainly not: Sky uses the Openreach network (in the UK) rather than optical cable from any altnet.

 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Chris215
Topic Author
This message was authored by Chris215 This message was authored by: Chris215

Re: How do I connect my new hub?

I don't have a BT open reach I only have a fibrus setup and my sky broadband is due to be activated tomorrow.
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How do I connect my new hub?

Posted by a Superuser, not a Sky employee. Find out more

@Chris215 

 

Sky doesn't use fibrus .  If you are getting sky fttp then sky will contact openreach to install an openreach fibre modem ont

 

Could you follow @TimmyBGood link and post the table and notes after removing your address from the image

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I connect my new hub?

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk wrote:

@Chris215 

 

 If you are getting sky fttp then sky will contact openreach to install an openreach fibre modem ont


Presumably a whole new optical drop cable too, from the nearest Openreach CBT, plus a new CSP and optical pigtail to the ONT.  As far as I'm aware none of the Fibrus infrastructure could be used by Sky or any other Openreach ISP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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