Discussion topic: How can I report slow broadband speed

This message was authored by: Loopster68 · ‎20 Dec 2023

I have just joined sky who say I should get 8.3 - 9.2 Mbps, I am doing speed tests all the time and they show 1.3 - 4.3 Mbps

how do I report this without spending ages on the phone? I as told when I signed up that there was a messaging service but I have yet to find one!

This message was authored by: cookiemonsteruk · ‎20 Dec 2023

@Loopster68

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

And enter your full postal address below and post the table after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
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This message was authored by: Loopster68 · ‎22 Dec 2023

Thank you for your reply - please can you let me know how to copy a screenshot on here - it says I do not have premission to upload images?

Discussion topic: How can I report slow broadband speed

How can I report slow broadband speed

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