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Discussion topic: How can I check how many times my router has dropped internet connection?

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This message was authored by Gary+B-R This message was authored by: Gary+B-R

How can I check how many times my router has dropped internet connection?

My broadband keeps dropping on a daily basis, sometimes more than once a day, and I would like to see how many times it has dropped over weeks or months.

 

I can see how long it has been running since it last dropped in the router stats but not how many times.

 

BT Openreach engineer and Sky engineers both been out and can't fix despite replacing the router, all cabling and the socket.  Will have to change broadband provider but wanted to know for my own benefit as the Sky engineer could see it had dropped 19 times when she was here so is it possible I can see that same info?

 

Thanks.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How can I check how many times my router has dropped internet connection?

Posted by a Superuser, not a Sky employee. Find out more

@Gary+B-R 

 

If you log onto your hub and go to "support" sign in and post the last 24 hours syslog.

 

We would be looking for invalid wanoe etc just around dhcp lease renewal

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This message was authored by Highlinder This message was authored by: Highlinder

Re: How can I check how many times my router has dropped internet connection?

Posted by a Superuser, not a Sky employee. Find out more

@Gary+B-R  Login on your router, click on the security tab and it should default to the logs sub-tab. That is the place that will show you how many times your router is dropping. The box can be made bigger also.

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