0

Discussion topic: How Do I change the SSID for both my 2.4GHZ Connection and my 5GHZ Connection?

Reply
This message was authored by: NoMercy

How Do I change the SSID for both my 2.4GHZ Connection and my 5GHZ Connection?

Hi Everyone

 

How Do I change the SSID for both my 2.4GHZ Connection and my 5GHZ Connection? So I have a SSID for 2.4GHZ and a SSID for 5GHZ.

 

Ive gone into the router and its all greyed out? it says its managed automatically and I need to go into the Sky App to do it.

 

Ive gone into Sky App and it doesn't show anyway to do it?

 

Help anyone?

 

TIA

Reply

All Replies

This message was authored by: CoffeeDrinker

Re: How Do I change the SSID for both my 2.4GHZ Connection and my 5GHZ Connection?

@NoMercy Which router do you have?

Sky Glass & Stream Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.
This message was authored by: Chrisee

Re: How Do I change the SSID for both my 2.4GHZ Connection and my 5GHZ Connection?

Posted by a Superuser, not a Sky employee. Find out more

@NoMercy sounds like you havecthe white Sky hub in which case you need to go into thechub's settings in the My Sky app. Use the pencil icon to edit the SSID and Password. The settings should be under Product Settings but if the Sky Max hub is missing which can happen especially if your servicecis not yet gone live you will need to call Sky to get the hub added.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply