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Discussion topic: Home move

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Avatar for IDT1
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This message was authored by: IDT1

Message posted on ‎18 Feb 2026 12:21 PM

Home move

Hi I'm moving home so broadband is being disconnected at my property Thursday and activated at new address Friday, what time does the disconnection take place?

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎18 Feb 2026 12:27 PM

Re: Home move

Posted by a Superuser, not a Sky employee. Find out more
@IDT1 wrote:

what time does the disconnection take place?

Realistically any time that day (and unfortunately sometimes the day before)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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