Discussion topic: Home move
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Message posted on 01 Jan 2026 10:17 AM
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Home move
Hello
"I moved from my old house to a new one. When will my new broadband arrive? How can I confirm that my order has been placed?"
thank you
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Message posted on 01 Jan 2026 10:19 AM
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Re: Home move
@Hessa You will have an email from Sky with the activation date, have you checked your order tracking page? https://www.sky.com/ordertracking
Activation is normally 10 working days after placing the home move request.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 01 Jan 2026 10:24 AM
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Re: Home move
Have you placed the home move order either by doing it online or by calling Sky ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Jan 2026 11:30 AM
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Re: Home move
@Hessa You can also see everything here if it is done!
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