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Message posted on ‎25 Nov 2025 01:53 PM

Home move what bits do I need to take with me?

I'm moving home this week and have started the home move service (not impressed though), however what bits do I need to take with me?

 

The router? the ONT (??) I'm moving to a new build so can't get reconnected until I've got a date to move in.

 

Thanks

 

 

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Avatar for Daniel0210
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Message posted on ‎25 Nov 2025 01:56 PM

Re: Home move what bits do I need to take with me?

Posted by a Superuser, not a Sky employee. Find out more

@BasiDave 

NOT the ONT as that would prevent the next occupants from using it. There should even be a sticker on it saying leave when moving.Take the hub and leads. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎25 Nov 2025 01:56 PM

Re: Home move what bits do I need to take with me?

Posted by a Superuser, not a Sky employee. Find out more

@BasiDave 

NOT the ONT as that would prevent the next occupants from using it. There should even be a sticker on it saying leave when moving.Take the hub and leads. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: BasiDave

Message posted on ‎25 Nov 2025 02:04 PM

Re: Home move what bits do I need to take with me?

Thanks for getting back so quickly, one less thing to worry about.

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Message posted on ‎25 Nov 2025 02:26 PM

Re: Home move what bits do I need to take with me?

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@BasiDave 

Take the hub and leads. 

But leave the ONT power supply ; )

* * * * * * *

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