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Discussion topic: Home move to temporary accomodation

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Avatar for Yosh
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This message was authored by: Yosh

Message posted on ‎21 Nov 2025 06:14 PM

Home move to temporary accomodation

I'm moving home and want to take my sky services.  But I have to wait a few months before my new build is ready.  In the meantime, I've moved in with in-laws, who have their own sky package.  I need to put my subscription on pause.  I want to keep my account active so I keep my email address, but I don't want to pay for services that I'm not receiving.  Can I speak to a human to arrange this?

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎21 Nov 2025 06:20 PM

Re: Home move to temporary accomodation

Posted by a Superuser, not a Sky employee. Find out more
@Yosh wrote:

  I need to put my subscription on pause.  

Sky doesn't offer that as an option 

 

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This message was authored by: Daniel0210

Message posted on ‎21 Nov 2025 06:23 PM

Re: Home move to temporary accomodation

Posted by a Superuser, not a Sky employee. Find out more

@Yosh 

Sky won't pause a subscription. You perhaps need to contact Sky and discuss your options. The problem is if you keep the subscription active new residents moving into your current address may have issues.,


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