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Discussion topic: Hive

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This message was authored by: T0936-pet01

Hive

I have read  in this forum about people who have had  problems with the hive hub not connecting to the internet. Are sky sorting something out as they don't appear to answer any questions regarding hive. 

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This message was authored by: JimM1

Re: Hive

@T0936-pet01 have you been here, do not assume that it is a sky issue!

 

Hive Support

This message was authored by: icesteelman

Re: Hive

Hello @T0936-pet01 

 

We have a Hive hub to control our boiler and several home plugs. I moved to Sky from TalkTalk in August and have had no issues with the Hive hub disconnecting or not connecting to the internet. The Hive app smoothly connects to the hub when used on both my wife's and my phone.

 

My configuration is slightly odd in that I have an Eero mesh system, with an Eero router connected to my Sky Broadband router (black but not the Max which seems to have a few issues connecting to older hardware from the posts I've seen on here). Wifi is therefore delivered via the Eero mesh and Sky wifi disabled (this isn't as complicated as it may sound and ensures wifi is available throughout our bungalow which the Sky router cannot provide).

 

My Hive hub is hard wired to an Eero router butcould have just as easily been connected directly to the Sky hub.

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