Discussion topic: High packet loss
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Message posted on 10 Sep 2026 09:42 PM
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High packet loss
Issue started earlier today and progressively getting worse.
I have verified with continuous pings that my local router latency is under 1 ms with 0% packet loss. The loss persists on an idle wired network.
My connection is dropping 30%+ of packets directly at my first external hop.
Everything's been rebooted properly.
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Message posted on 11 Sep 2026 07:43 AM
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Re: High packet loss
@FKs as a first step reboot your Sky hub. If that doesn't help and you have positively excluded issues with other devices using the link poer down the hub for 60 minutes which should change the server connection at Sky's end. If still experiencinng the issue call Sky
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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