Discussion topic: Hi I signed up to move broadband to sky April. engineers due 8th may. Still waiting y

This message was authored by: Servanthearted · ‎22 May 2023

I signed up to have my broadband moved over to sky in April. Engineers booked for 8th May. Still waiting for them. Got text on 1st may saying open reach were working on my order I would get further updates. Still waiting. Is this normal

This message was authored by: caesarome · ‎22 May 2023

As you haven't been given anymore information then you will need to call Sky for an update so they can look into what the delay is. Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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This message was authored by: TimmyBGood · ‎22 May 2023

@Servanthearted wrote:
Still waiting. Is this normal

It's not unknown if there isn't an existing functional 'phone line' to your address, of if provisioning is planned over FTTP.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Hi I signed up to move broadband to sky April. engineers due 8th may. Still waiting y

Hi I signed up to move broadband to sky April. engineers due 8th may. Still waiting y

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Re: Hi I signed up to move broadband to sky April. engineers due 8th may. Still waiting y

Re: Hi I signed up to move broadband to sky April. engineers due 8th may. Still waiting y

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