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Discussion topic: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

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This message was authored by Lez7 This message was authored by: Lez7

Hi, I seem to have Wi-Fi, however have ‘no internet connection’

Hi, I seem to have Wi-Fi, and the tests through this app say everything seems fine, however, I have ‘no internet connection’ and my devices are not connecting to the internet. I'm having to use cellular data. 

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This message was authored by FatOne89 This message was authored by: FatOne89

Re: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

I am having this same issue today aswell
This message was authored by Wendy80 This message was authored by: Wendy80

Re: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

I am here too looking for answers as I'm having the same issue! 
the voice light on my hub is orange, that's the only thing I can see that's different from yesterday. Reset the hub multiple times 

This message was authored by AG17 This message was authored by: AG17

Re: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

Talk light is orange but nothing else different. All looks ok on tests but no internet connection shown on WiFI settings on phone. Very strange and very difficult to actually contact someone at Sky to discuss.

This message was authored by Danek This message was authored by: Danek

Re: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

Same here, been on and off for a few days now. Annoying

This message was authored by MarkSt This message was authored by: MarkSt

have Wi-Fi, however have ‘no internet connection’

Same issue. Sky deny any problems.  Same thing happened 5 weeks ago.  Contract nearly up. Might go back to BT.

This message was authored by Paulea This message was authored by: Paulea

Re: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

My Sky Wi if works for everything (mobile phones, lap tops) but not my Sky Q box. I can connect my Sky Q box up to my son's Virgin wi if router no problem (lives next door and within range) but not my Sky router.
This message was authored by richatquinta This message was authored by: richatquinta

Re: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

Same here - for the fourth time in 3 weeks, orange light on "voice" and no WiFi.  Same for my friend, who lives 15 mile away but same issues, both always at the same time.  Weirdly corrects itself after a day or two - had two engineers around and still like this. I will be leaving Sky...

This message was authored by Slacky This message was authored by: Slacky

Re: Hi, I seem to have Wi-Fi, however have ‘no internet connection’

I have "no know issues" according to my Sky app but haven't been able to connect to the Internet all day. 

Can get Sky TV still but no connected services. 

In North Yorkshire. 

 

Is it their way of forcing you to take up full fibre broadband or am I just a cynic 🤔

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