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Discussion topic: Hi, I’m having Xbox Live connectivity issues. My Xbox does not receive an IPv4 address on Sky Broadb

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This message was authored by: Geldhsje

Hi, I’m having Xbox Live connectivity issues. My Xbox does not receive an IPv4 address on Sky Broadb

My Xbox is not working with skys ipv6 Ds lite and I need to change it to Dual stack Ipv4

Thanks

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This message was authored by: JimM1

Re: Hi, I’m having Xbox Live connectivity issues. My Xbox does not receive an IPv4 address on Sky Br

@Geldhsje What sky hub are you using?

This message was authored by: -rpnz-

Re: Hi, I’m having Xbox Live connectivity issues. My Xbox does not receive an IPv4 address on Sky Br

Posted by a Sky employee

Hi @Geldhsje 

 

Sky does not use DS-Lite; all our broadband services are dual-stack enabled with both native IPv4 and IPv6, however if you have a Sky Max Hub, or the latest Sky Gigafast+ Hub , or another MAP-T-capable CPE router, you will get MAP-T instead.

 

None of the above, however, should prevent your XBox from getting a private IPv4 address—this would instead suggest that there's a problem within your home network.   If your XBox is getting an IPv4 address but you're having connetivity issues whilst playing games/voice chat etc., make sure you have enabled UPnP on the Sky Hub.

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