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Discussion topic: Help

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Avatar for Andy_05
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This message was authored by: Andy_05

Message posted on ‎09 Mar 2026 09:07 PM

Help

My WIFI is not working.
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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎09 Mar 2026 09:15 PM

Re: Help

@Andy_05 Just the wifi signal? is the broadband internet working ok?

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎09 Mar 2026 09:16 PM

Re: Help

Posted by a Superuser, not a Sky employee. Find out more

@Andy_05 check the lights on your Sky hub and use this guide https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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