Thankyou Chrisee
its been a bit of a nightmare to be honest, I've gone from the 1gb fibre via open reach with a SR203 hub (everything worked) to the new gigafast hub via city fibre and have had no end of niggles since.
I was not told that the new hub wasn't compatible with the sky Q mini boxes, shame, as although they are all connected via Ethernet, the 3 boxes previously worked as access points so had good wifi in all areas, one is in an external garage which is converted to a room, and one in a large summer house at the end of the garden (bar, tv, pool table etc).
Ive had to get a cheap AP to go in my sons room (external garage) as his mini box stopped pumping out wifi. The summer house isn't to far away so just about picks up his AP but with a much reduced wifi speed.
The SSID is different so have to reconnect when coming back indoors (I can live with that for the moment)
Ring doorbell has so far stayed connected for the last few weeks, albeit the signal is telling me it's really poor so video signal quality isn't what it used to be, even tho the new hub is in the same position as the last, about 6ft away from the doorbell as the crow flies! albeit with the external wall between them, but regardless being that close I'd expect full signal! (I can sit over the road in my car and get good signal no problem!)
External ring security cam, again, just about hanging in there but with degraded video quality, was picking up good signal previously from the mini box in the garage and or summer house. (Might try and connect that to the AP but not sure if I can have ring devices on seperate connections by device).
Ive just connected the wiser hub to the external AP as it just about picked that up, so will see how that goes, I did think about changing the SSID of the AP to that the same as the main hub to resolve the issues of having to swap connections moving from outdoors to indoors, but now if I do that I'd imagine it will cause issues again for the wiser hub as it will go with the stronger signal indoors!
Thought about turning the 5ghz off as all the devices that need the speed are hard wired, but due to the mini box issues I've had to put one of their sky "pods" on the landing to get signal around the house, and I believe I am correct in that the pod needs the 5ghz to work (certainly failed when I turned it off resulting in poor signal upstairs)
All in all, apart from the Ethernet speeds it's certainly been a rather frustrating time leaving me wondering why did I bother! 😭
Old hub is still sat boxed up ready to return and I and I am on the verge of telling Sky to swap me back!
Chris
