This discussion topic has been answered Discussion topic: Help with Switching from Sky Q Modem to 3rd Party Modem (Asus DSL-AX82U)
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Message posted on
05 May 2024
08:23 PM
- last edited:
06 May 2024
11:16 AM
by
Kelsingra
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Hi everyone,
Last couple of days i have been searching on the forum and google to setting up my new modem-router for home. However, I 've experienced very strong attitude from Sky costumer service regarding their T&C and I could not find any solution across the from and google too.
As all you know, Sky does not help us to set our own 3rd party modem/routers as they are checking the network through their own product. Last couple of days I have found some details to set up my new modem but I could not success.
First of al,l I do not have fibre internet and I use;
- Sky Broadband Essential Plus - Great for browsing and email, with average download speeds of 11Mb/s. And it comes with extra features like flexible engineer visits, daily checks on your line and more.
So on the asus router set up page, i have 2 options, which one i needed to choose ?
SKY(MER) or SKY(PPPOA).
(removed)
Still could not work.
Thirdly I have Master Socket 5C from openreach BT on the wall where I put my cable in. I changed master microfilter from sky with ASUS one as wel,l if this information works out.
After all of those websites forums etc. I just confused with everything as I am not a tech guy.
I would be really appreciated if you could help me with this issue to set up my new modem on sky broadband.
Thank you in advance for you assistance.
Moderator note: Removed third party link.
Best Answers
Message posted on 07 May 2024 11:24 AM
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Since you are not on Fibre it should be the PPPOA option in the WAN settings
Myself & Others offer our time to help others, please be respectful.
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Message posted on 07 May 2024 11:24 AM
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Since you are not on Fibre it should be the PPPOA option in the WAN settings
Myself & Others offer our time to help others, please be respectful.
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