Help - WiFi issue

[Beth2015]

Our WiFi doesn't seem to working correctly. Phones and iPads buffering, I'm unable to work from home. 

[jamesn123]

Hi @Beth2015 

Have you tried running the line test in the My Sky app?

Have you tried unplugging your router for a couple mins, then plugging it back in?

Are all devices suffering?

[Beth2015]

Hi. I've rest rooter, knocked off by the socket. I'm just getting green power light, green WiFi, no light on internet. 

[Pete54]

I'm getting the same. Have tried a reboot Sky checker says its fine but the router has no Internet light.

[Beth2015]

Checked connection on app, and all okay 

[Beth2015]

Thank you, glad I'm not the only one. There definitely must be an issue