Discussion topic: Help; New Broadband customer
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Message posted on 24 Jun 2025 12:31 PM
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Help; New Broadband customer
HELP
Im due to have SKY broadband tomorrow, I am told an engineer will call tomorrow to switch to fibre and make the transfer. However the outreach engineer called early without notice last week, I also have received the Sky box. Do I just plug it all in tomorrow or will another engineer call?
Thanks in advance
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Message posted on 24 Jun 2025 12:50 PM
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Re: Help; New Broadband customer
If you are switching to full fibre an engineer will be required to install the cable into your home & fit an ONT (Optical Network Terminal)
Myself & Others offer our time to help others, please be respectful.
Message posted on 24 Jun 2025 01:19 PM
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Re: Help; New Broadband customer
Thankyou, your advice is appreciated.
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