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Discussion topic: Having problems getting an update on a open job

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This message was authored by: Ekampreet2

Message posted on ‎02 Jul 2025 01:26 PM

Having problems getting an update on a open job

I have made several calls, to be told everything that my broadband will be fixed that day.  When I call it does appear that there are limited details on my account, I keep being offered other services and goods. 

 

All I want to know is when my broadband will be fixed. My first visit was 27th June 

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This message was authored by: Highlinder

Message posted on ‎02 Jul 2025 01:35 PM

Re: Having problems getting an update on a open job

Posted by a Superuser, not a Sky employee. Find out more

@Ekampreet2  What was done on the first visit and why could the fault not be resolved? Did the engineer tell you anything?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎02 Jul 2025 02:30 PM

Re: Having problems getting an update on a open job

@Ekampreet2 What was the Activation date that you where given from sky, you may have it in an e-mail, text or even marked on the Hub Box if you got a new hub that is!

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