Discussion topic: Having issues with WiFi. Got the Sky WiFi Max. Signal poor.

This message was authored by: Dave5883 · ‎01 Sep 2023

I've got the Sky WiFi Max hub. Got signal issues! I do the online checks, get "oops that didn't work" message! Contacted customer support and resolutions. Apparently "system" won't allow dispatch of a Pod to address the issues! Anyone else experiencing anything like this? Seems strange that Skys "system" is preventing solution to a problem! Thanks.

This message was authored by: Chrisee · ‎02 Sep 2023

@Dave5883 check that the hub is powered and connected when running the test assuming it was call again and politely ask the agent to escalate the call or arrange an engineer to visit. [comments removed]

Moderator note: incorrect information removed

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Having issues with WiFi. Got the Sky WiFi Max. Signal poor.

Having issues with WiFi. Got the Sky WiFi Max. Signal poor.

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Re: Having issues with WiFi. Got the Sky WiFi Max. Signal poor.

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