Discussion topic: Haven't received a router

This message was authored by: Kalsingh8 · ‎26 Dec 2023

I haven't received a router box

This message was authored by: Daniel0210 · ‎26 Dec 2023

For new installations the hub is normally dispatched in time to arrive a day or two before your activation date.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Laing1 · ‎26 Dec 2023

@Kalsingh8 wrote:

I haven't received a router box

@Kalsingh8 when is your activasion date ?

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: GD1 · ‎26 Dec 2023

@Kalsingh8 Your other threads raised regarding not being able to setup stream pucks & no TV aps access have been deleted.

As you have no router you can't connect any devices or watch live TV, you need an active broadband connection & a hub.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Haven't received a router

Haven't received a router

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