0

Discussion topic: Had a call which I’m unsure is legit

Reply
This message was authored by Amie0107 This message was authored by: Amie0107

Had a call which I’m unsure is legit

I just had a call from an 020 number they asked name and address didn't ask sky password. They said they can get my broadband and phone bill from £45 to £23 and free in November and December it's changing from sky to 'shell' and they will tell sky about the change. It's also just a £4.99 charge for postage to get me a new router. I ended up hanging the phone up and they are constantly calling. Can someone help me out? Thanks 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Had a call which I’m unsure is legit

Posted by a Superuser, not a Sky employee. Find out more

@Amie0107If this is happening you can get Sky talk shield on to your line. More information about this can be found in the link below.

https://www.sky.com/help/articles/sky-talk-shield-getting-started 



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Had a call which I’m unsure is legit

Posted by a Superuser, not a Sky employee. Find out more

@Amie0107 

Shell do a broadband service and its likely to be a bit cheaper than Sky as its very basic. Sounds like a Sales call to me. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Had a call which I’m unsure is legit

Posted by a Superuser, not a Sky employee. Find out more

@jamesn123 wrote:

@Amie0107 

 Sounds like a Sales call to me. 


Perilously close to 'slamming', I'd say.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Mr+Slant This message was authored by: Mr+Slant

Re: Had a call which I’m unsure is legit

Not even close to "slamming" from what's been said in the thread.

 

We'd have to hear the actual conversation to be sure but it just sounds like a sales call to a known Sky number to get them to switch ISP/phone provider.

 

Given the phone number "pool" Sky has assigned is easily accessible then if the number is not in the TPS database (yes you can all fall around laughing) then its very likely to get called on a regular basis by competing ISPs/telecos.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion