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Discussion topic: HUB is constantly dropping out

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This message was authored by: TalliA

HUB is constantly dropping out

Hi, for at least a month now our HUB drops out everyday. Today it has dropped out early hours of the morning and has not yet come back on. Ice tried resetting it - it has not worked. The only green light showing is the power, all the rest are either off completely, flashing or amber.
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This message was authored by: caesarome

Re: HUB is constantly dropping out

Posted by a Superuser, not a Sky employee. Find out more

@TalliA 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

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